RailScapes FAQ Followed by LedgePlanter FAQ

Return Policy

You will have 30 days from delivery to email planttraps@gmail.com for return authorization. Please provide details. We will offer return authorization along with a possible solution. 

RailScapes FAQ

How do they work?
RailScapes work by combining tension, grip and torque to work in tandem.

How do you install RailScapes?
Attach one side at a time. Don’t force both sides at once. Place the first side around a rail post at desired height, then use both hands to flex the second side between and around the adjacent post. Don't skip a spindle.

Do I need the bumpers for RailScapes?
Yes and no. The bumpers provide grip to assist with suspending weight and offer anti-scratch protection for posts. You do not need them when displaying plants at the foot of the railing.

How do I increase or decrease tension?
RailScapes are incredibly flexible. Pull the arms apart to restore or add tension. Push them together to decrease tension. This is handy for rail posts that are closer or farther apart than 4”.

What do I do if my RailScapes slide?
Layer two bumpers (one on top of the other). This will tighten the grip around the rail posts. 

LedgePlanter FAQ

How do LedgePlanters work?
The LedgePlanter extends the ledge beyond the railing and pins plants with included 12” stake.

How do I know if LedgePlanters are right for me?
You must have
      1. a ledge beyond the railing of at least 4”
      2. a horizontal bottom rail
      3. At least 2” of space between vertical posts.

How do I get the plant to the other side safely?
Hand the plant over the top rail and reach between the rails to lower it safely.

How much weight do they hold?
Up to 25 lbs. However, at least 51% of the weight should remain over the original ledge.

How tall can my container be?
Up to 12”

How many LedgePlanters do I need for boxes?
One for boxes 16” wide. Two for longer boxes.

What do I do if the LedgePlanter tips?
Reposition the plant against the railing and re-stake, or try a smaller container.

How do I secure shallow planters?
If your pot is deep the stake has plenty of soil to grip. If your planter is shallow the stake won’t have enough soil to grab. In that case we suggest you feed one of the stake’s ends down thru a tiny hole (that you drill) in the lip of the container. 

Can I bolster the LedgePlanter?
Yes. Fasten an L-bracket under slit, wedge against deck, and tighten into place. Hardware not included.